CoinTracking Full-Service

Facing the challenge to correctly import all your crypto transactions and arranging them for your tax report?

CoinTracking Full-Service provides you with professional assistance to ensure that your cryptocurrency portfolio and tax reports are accurate.

We can help you handle complicated crypto transactions, assist you with data import and get your balances in order.

This service is currently available in English & German.
Italian, French, Korean, Russian & Turkish coming soon.

Meet our Full-Service lead team:
Florian Ostermeier, Bünyamin Ögdüm, Alexander Maier & Ekrem Dogan

Full-Service features

CoinTracking Full-Service can help with...

reviewing your CoinTracking account

importing of all your transactions from exchanges, wallets and blockchains

handling complicated cases such as margin trades, DeFi, NFTs and lending

resolving transaction import and reconciliation issues

validation of all your data for completeness and plausibility

accounting for ICOs, exchange shut-down, airdrops, gifts, etc.

creating and reviewing tax reports

Premium Support
Price: 235 USD/h (incl. VAT)

Personalized service beyond our regular and free customer support to help you better understand the CoinTracking software and troubleshoot common issues.
- Introductory call for service explanation (free of charge)
- Support with importing data, DeFi/NFT transactions and adjusting import files
- Presentation of possibilities to find and fill data gaps
- Account check including video call to discuss existing issues and solutions
- Face to face training sessions for your specific issues/questions
- Everything else you may need help with - let's discuss it in our introductory call
Onboarding Call
Price: 120 USD (incl. VAT)

Whether you are a beginner or a professional, you are welcome to book a video call with one of our professional experts to get advice on your specific situation.
- Individual support for your questions
- Help with setting up your account and imports
- Quick review of your data
Account Review
Price: 339 USD (incl. VAT)

Complete review of your account & your tax reports, validation of all transactions, and joint video call to discuss issues identified and appropriate solutions
- Introductory call for service explanation
- Full review of your CoinTracking account and your latest tax reports
- Validation checks and duplicate checks of all your transactions
- Joint video call to discuss issues identified and appropriate solutions
Express Account Service
Price: from 439 USD (incl. VAT)

Prioritized export and import of all transactions into CoinTracking, as well as all other necessary tax reporting preparations for users with a tight tax deadline.
- Prioritized processing of the request to meet short-term deadlines
- Feedback by a personal supervisor within one business day during the processing period
- Individual support for data export/import
- CoinTracking balance reconciliation
- Preparation and validation of your tax reports

Basic Full-Service
Price: 1099 USD (incl. VAT)

Individual support in extracting trading data and importing into CoinTracking for users with no more than 5,000 basic transactions.
- Introductory call for service explanation
- Individual support in extracting cryptocurrency trading data
- CoinTracking balance reconciliation
- Capital Gain and Income reports that cover all cryptocurrency taxable data
- Covers up to 4 hours
- Suitable for users with no more than 5,000 transactions, using no more than 4 exchange/wallet accounts, doing basic transactions (e.g. trades, income, mining, airdrops, etc) and no DeFi (These figures are indicative, we evaluate the real effort for each account individually and transparently)
- Any additional hours will be charged at 235 USD per hour
- 20% discount for CoinTracking Unlimited package subscribers
Advanced Full-Service
Price: 2799 USD (incl. VAT)

Individual support in extracting trading data and importing into CoinTracking for users with a large number of transactions.
- Introductory call for service explanation
- Individual support in extracting cryptocurrency trading data
- CoinTracking balance reconciliation
- Capital Gain and Income reports that cover all cryptocurrency taxable data
- Covers up to 8 hours
- Suitable for users with large number of transactions and using many different exchange/wallet accounts and doing complicated transactions such as gambling, crypto loans, DeFi, NFTs, etc
- Any additional hours will be charged at 280 USD per hour
- 20% discount for CoinTracking Unlimited package subscribers

Request your Full-Service now

CoinTracking Full-Service

Full-Service features

Premium Support

Onboarding Call

Account Review

Express Account Service

Basic Full-Service

Advanced Full-Service